Your privacy is our top priority. GoCarma collects only the data needed to verify your commute activity and calculate incentives — nothing more.
We use industry-standard encryption, limited data retention, and transparent privacy practices to ensure your personal information is secure at every step.
🔐 What Data We Collect
GoCarma collects:
Your home and work locations — to define your commute route and baseline.
Trip data — time, distance, and general travel mode (e.g., carpool, walk, transit).
Device activity — motion and location signals used to verify trip start, end, and mode.
Account info — email, phone number, and employer name for communication and eligibility.
We never collect or store sensitive content like text messages, contacts, or browsing history.
🧭 How We Use Your Data
Your data is used to:
Detect and verify commute trips.
Calculate vehicle miles traveled (VMT) reductions.
Determine incentive payments.
Provide anonymized data for regional sustainability reports.
Trip data is de-identified and aggregated before being used for analysis or reporting.
🧱 How We Keep It Secure
All data is encrypted in transit (HTTPS) and at rest.
Access is restricted to authorized personnel under role-based permissions.
Routine audits and monitoring ensure compliance with SBCTA and state privacy standards.
Data retention follows California privacy guidelines.
🗓️ How Long We Keep Your Data
Trip and account data are retained only as long as needed to operate the program and verify incentive eligibility.
📞 Questions or Concerns
You can request more information or data deletion by contacting support@gocarma.com